We recommend that you plan to check-in about thirty minutes prior to departure. The flight will actually close fifteen minutes before departure and acceptance for the flight cannot be guaranteed after this time.

At each of the airports we serve, parking is available adjacent to the terminal building. It is free of charge at Le Havre.

At Caen, the daily charge is €7.00 and the weekly cost is €20.00

Your baggage allowance is 15Kgs (33lbs).

This includes your hand baggage with the exception of a ladies hand bag or. a small briefcase.

Yes. Add together the length, breadth and height of each item of baggage. No single item should exceed 62 inches.

Yes. The charge for each kilo in excess of 15Kgs is £2.00 (€3.00). However, it will only be carried if sufficient weight is available.

It will be carried on the next available flight. You will be responsible for collecting it from the airport and for any storage charges.

You can buy an extra ‘child’ seat which will give you an additional allowance of 35Kgs (77lbs).

By credit card over the phone or you can send a cheque. We will hold the booking for two days.

Yes you can but you must make the change prior to the first flight of your itinerary. The change will apply to the whole itinerary and a charge of £10 will be made if you hold a ‘saver’ ticket.

Yes you can but there is a charge for each change if you hold a ‘Saver’ fare and you must do it at least 24hrs prior to departure. Changes to ‘Saver’ booking cost £10 (€15) per sector. There no charges or restrictions if you have paid for a ‘Flexi’ ticket.

You can call us on +44(0)1273 463673 or email to mail@skysouth.co.uk

Infants under two years old are charged £10.00 plus any applicable taxes, provided the child does not occupy a seat.

Children aged 2yrs but not older than 11yrs will be charged half the applicable adult fare.

Expectant mothers may travel up to and including the 27 th week of their pregnancy and will be accepted between the 28 th and 34 th week on their return flight if they are in possession of a doctor’s certificate confirming the stage of their pregnancy and that they are fit to fly.

We operate the Piper Chieftain which is a twin engine propeller aircraft seating up to nine passengers. It is fitted out with leather upholstered seats and has generous leg room.

No but the flights are very short and meals and refreshments are available at each of the airports we serve.

You will be given a full refund or you will be re-booked on the next available flight.

In order to operate services for the public, every airline, large or small, must hold an Air Operators Certificate issued by the Civil Aviation Authority.

An AOC is only granted when they are wholly satisfied that every aspect of the operation complies with a myriad of rules and operational procedures. The aircraft have to be maintained to very specific standards by an approved engineering organisation.

All our pilots have to possess the professional qualifications that are held by pilots flying for large airlines together with considerable experience of operating as pilot in command. They, along with the airline, are closely examined every six months to ensure total compliance with rules and procedures.

Yes, but only outbound from the UK. Shoreham Airport is not a designated port under the PET Travel Scheme and we therefore cannot carry pets on flights into Shoreham.

Unless delays are very severe, we will normally wait for passengers with through rail connections.

You can only obtain a refund if you have paid a ‘Flexi’ fare and you have cancelled at least one hour before departure.

If you hold a ‘Saver’ fare, you cannot get a refund.

Yes, if we have to cancel a flight you can obtain a full refund or you can transfer to another flight at no extra charge.